Q: Common Electric Bike Issues & Solutions

**Below are common **electric bicycle issues, their possible causes, and step-by-step troubleshooting instructions. | 1. Motor Noise -- Possible Causes: Motor / Controller **Troubleshooting Steps: ** <ul> <li>1. Check if there is a fault code on the display.</li> <li>2. Ensure the motor cable is properly connected. Try unplugging and reconnecting it;</li> <li>3. Listen for electrical noise from the e-bike. Does the display show speed? **Solution: **Replace the controller or motor.</li> </ul> | 2. **Fault: **Twist the throttle knob, the ebike doesn't work; Reason: Throttle / Controller / Motor **Detection Steps: ** <ul> <li>1. Ensure that the speed level is 1-5, if it is 0, it cannot accelerate;</li> <li>2. Does the meter display an exclamation mark or brake lever malfunction;</li> <li>3. For some new models of F2Pro and F3pro, there are new features that lock the bike as soon as you open it Up, you need to brake once, then twist the throttle, it will unlock and work;</li> <li>4. Check if the ebike emits an electric current sound, and replace the handle if there is an electric current sound;</li> <li>5. If there is no current sound, it may be a motor or controller malfunction **Solution: **Replace the throttle, controller, or motor</li> </ul> | 3. **Fault: **The meter cannot be turned on; Reason: Meter / Battery **Detection Steps: ** <ul> <li>1. Long press the M key to turn the accelerator, indicating that the meter85 is broken;</li> <li>2. Measure the battery voltage with a multimeter. If it is far below 53V, it means the battery is broken;</li> <li>3.Ensure</li> </ul>

Q: Useful Unboxing videos

${youtube}<a href="n-37WWDrju0">Unboxing Freego DK200</a> ${youtube}<a href="VDuBr04TO_8">Unboxing Freego F1</a> ${youtube}<a href="u_FCBQv008M?si=glRIoQBzwiaRykOT">How is Freego F1? See its Performance</a>

Q: How to change speed mode?

Problem Statement: • Many riders notice that their e-bike seems “limited” (for example, only reaching about 15–20 MPH) and wonder how to switch from the European working mode to the American mode or how to remove the speed limit. • There is confusion about why the bike won’t go faster on public roads, and whether it’s possible to unlock higher speeds. Solution and Explanation: <ol> <li>Factory Settings &amp; Road Legality • Our e-bikes are programmed at the factory to comply with local road laws and safety regulations. • For European markets, the bike is set to a maximum of 15 MPH. In the United States, to meet legal requirements, the bike defaults to speeds that align with Class 1/2 、3(15 MPH or 20 MPH) regulations for public roads. • These settings ensure that the e-bike meets the legal standards necessary for street-legal operation, protecting you and other road users. </li> <li>U.S. Regulations and Speed Classes • United States regulations categorize e-bikes into various classes based on their maximum speed and how the motor assists: – Class 1/2and Class 3 e-bikes typically have a maximum assisted speed of 15-20 MPH. – Some configurations can offer a higher top speed (up to about 28 MPH, or even 31 MPH maximum) in off-road mode. • Our factory settings reflect these classifications: standard street-ready modes (15–20 MPH) are provided to ensure you ride within legal limits on public roads.</li> <li>Switching Working Modes &amp; Speed Limit Options • If you’re looking to change the</li> </ol>

Question 1

Common Electric Bike Issues & Solutions

Accepted Answer

**Below are common **electric bicycle issues, their possible causes, and step-by-step troubleshooting instructions. | 1. Motor Noise -- Possible Causes: Motor / Controller **Troubleshooting Steps: **

1. Check if there is a fault code on the display.
2. Ensure the motor cable is properly connected. Try unplugging and reconnecting it;
3. Listen for electrical noise from the e-bike. Does the display show speed? **Solution: **Replace the controller or motor.

| 2. **Fault: **Twist the throttle knob, the ebike doesn't work; Reason: Throttle / Controller / Motor **Detection Steps: **

1. Ensure that the speed level is 1-5, if it is 0, it cannot accelerate;
2. Does the meter display an exclamation mark or brake lever malfunction;
3. For some new models of F2Pro and F3pro, there are new features that lock the bike as soon as you open it Up, you need to brake once, then twist the throttle, it will unlock and work;
4. Check if the ebike emits an electric current sound, and replace the handle if there is an electric current sound;
5. If there is no current sound, it may be a motor or controller malfunction **Solution: **Replace the throttle, controller, or motor

| 3. **Fault: **The meter cannot be turned on; Reason: Meter / Battery **Detection Steps: **

1. Long press the M key to turn the accelerator, indicating that the meter85 is broken;
2. Measure the battery voltage with a multimeter. If it is far below 53V, it means the battery is broken;
3.Ensure

Question 2

How to Interpret and Deal With Instrument Fault Codes

Accepted Answer

G51 Display Fault Code（Suitable for models: :F1，F1Pro，F2，F2Pro，DK200，DK200Pro）

**E02: **Brake Lever Fault; The brake lever is broken **Solution: **Remove the brake lever cable; If the fault code disappears, replace the brake lever
**E07: **Motor Fault;

1. Check if the motor wires are damaged;
2 Re plug and unplug the motor cable;
3. Replace the motor. **Solution: **Replace the motor

**E08: **Throttle Fault;

1. The throttle lever did not return to its original position before starting up;
2. The plug of the throttle lever cable is loose;
3. The throttle lever is broken. **Solution: **Replace the throttle

**E09: **Controller Malfunction; Is there a short circuit in the motor wire? The controller is broken? **Solution: **Replacing the controller
**E10: **Communication Reception Failure;

1. Unplug all the wires on the meter and controller and plug them back in;
2. After idling the rear wheel, suspend the rear wheel and turn the foot pedal. Does the meter display the speed? Does the rear wheel emit electrical noise?
3. The controller or motor is broken. **Solution: **Replace the controller or motor

YL81F Display Fault Code（Suitable for models: F3PRO,F3PRO MAX）

**br0000: **Brake Lever Fault; Does the brake lever return to its original position? **Solution: **Replace the brake lever
**E001: **Controller Malfunction; Check the connection of each line in the controller, unplug it and plug it back in. **Solution: **Replace the c

Question 3

How is Freego F3 Pro Electric Motorcycle?

Accepted Answer

The famous YouTuber will tell you his comments, if you think this is too fast, don’t worry you can adjust its speed to 20mph.⬇

${youtube}How is Freego F3 Pro electric motorcycle?

Question 4

Useful Unboxing videos

Accepted Answer

${youtube}Unboxing Freego DK200

${youtube}Unboxing Freego F1

${youtube}How is Freego F1? See its Performance

Question 5

Why is there a loud noise from the rear wheel after turning on the bike, but the wheel doesn't spin?

Accepted Answer

This issue typically indicates a motor malfunction. When the motor produces a loud noise but the wheel doesn't turn, it's a clear sign that the motor is faulty. In this case, you don't need to check the power supply or the instrument panel. The solution is to replace the motor. You have two options:

Replace the Entire Motor: This can involve removing the spokes from the wheel and replacing the motor unit.
Replace the Core of the Motor: You can simply open the motor cover and replace the core component, known as the "Core of Motor," which is the central control part of the motor. Replacing just the core is often a simpler and more efficient solution.

Question 6

How to change speed mode?

Accepted Answer

Problem Statement: • Many riders notice that their e-bike seems “limited” (for example, only reaching about 15–20 MPH) and wonder how to switch from the European working mode to the American mode or how to remove the speed limit. • There is confusion about why the bike won’t go faster on public roads, and whether it’s possible to unlock higher speeds.

Solution and Explanation:

Factory Settings & Road Legality • Our e-bikes are programmed at the factory to comply with local road laws and safety regulations.
• For European markets, the bike is set to a maximum of 15 MPH. In the United States, to meet legal requirements, the bike defaults to speeds that align with Class 1/2 、3(15 MPH or 20 MPH) regulations for public roads.
• These settings ensure that the e-bike meets the legal standards necessary for street-legal operation, protecting you and other road users.
U.S. Regulations and Speed Classes • United States regulations categorize e-bikes into various classes based on their maximum speed and how the motor assists: – Class 1/2and Class 3 e-bikes typically have a maximum assisted speed of 15-20 MPH.
– Some configurations can offer a higher top speed (up to about 28 MPH, or even 31 MPH maximum) in off-road mode. • Our factory settings reflect these classifications: standard street-ready modes (15–20 MPH) are provided to ensure you ride within legal limits on public roads.
Switching Working Modes & Speed Limit Options • If you’re looking to change the

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