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Frequently Read Articles
What payment methods are supported?
How do I read the numbers on the monitor?
How do I choose the right electric bike?
How is Klarna staging used?
Which discount codes can be used?
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Choose My Style
Choose a suitable electric bike according to your height and body shape.
Basic product information and product maintenance and other issues.
Explanation of payment channels, installment payments, payment failures, etc.
Available discount codes and how to get discounts through referrals.
Delivery & Shipping
Some frequently asked questions about the arrival time of electric bikes.
Learn about Freego's shipping policy and process refunds quickly.
Tools and Instructions
Check the user manual for installation instructions.
FAQ Can't solve your problem? Please contact us.