Q: Contact Details

${color}[#000000](Customer Service:) Call Phone/WhatsApp: +1 (888) 595 9005 You can send SMS Text Messge and leave voice message if possible. Sending videos by Whatsapp will be the best way for troubleshooting solutions. Call Freego Monday to Friday: 9:30 a.m.–7:30 p.m. Saturday&amp;Sunday: 9:30 a.m.–5:00 p.m. Contacting Freego via email is highly recommended. We will reply you within 24 hours. Please email us all details including faulty description with pictures and videos. <a href="https://freegobikes.com/pages/contact-us">help@freegobikes.com</a> Connected with Freego by Social media Freego Marketing Team can be found on Facebook, Instagram, Twitter. See below: <a href="https://facebook.com/freegobikes">Facebook</a> <a href="https://www.instagram.com/freegous/">Instagram</a> <a href="https://www.youtube.com/user/freego2012">YouTube</a> <a href="https://twitter.com/freegotech">Twitter</a>

Q: What payment methods are supported?

The payment methods we support are Paypal, Maestro, MasterCard, Visa cards and Klarna installment payment.

Question 1

Which discount codes can be used?

Accepted Answer

We prepare different events every year, please subscribe to our channel to get the best purchase price. For first-time customers, we are offering a $50 coupon with code: FREEGO50 If you need to buy two electric bikes, you'll get a $150 coupon with code: FGBS150 ||| Note: Discount codes cannot be stacked.

Also, we have some special offers for the first five customers who buy on the day, please contact our customer service staff to get the best deals. | **Contact Details: **Call Phone/WhatsApp: +1 (888) 595 9005; Email: hi@freegobikes.com

Question 2

How do I read the numbers on the monitor?

Accepted Answer

It is correct to judge the fault of the bicycle through the digital code on the display, and all fault reports will be displayed on the display. Functional Description of Electronic Displays:

Display Function: Speed display, power-assisted gear display, power indicator, fault prompt, total mileage, single mileage, headlight display, single driving time display.
Control, Set Function: Power switch control, headlight switch control, maximum speed setting, idle automatic sleep time setting, backlight brightness setting, voltage level setting.
Communication Protocol: UART

1. Lamp (Press and hold " + " to turn on the headlights.) 2. Vehicle modes (POWER: Powerful mode.) 3. Battery level display (Schedule timely charging by battery level.) 4. Speed display area (The meter will calculate the real speed according to the wheel diameter and signal data, Maximum speed: MAX, Average speed: AVG Unit: MPH, KM/H) 5. VOL: Digital Voltage; **!: **Brake Tips; M: Motor Failure; Handlebar Failure; **ECU: **Controller Failure. 6. Multifunctional display area (Total Mileage: ODO、Single Mileage: TRIP、Error Code: Error、Power: WATT、Maintain etc.) 7. Vehicle status display area (Switch between KM and MILE.)

Question 3

Can I refer friends to get commission?

Accepted Answer

Yes, Freego provides a referral channel, which means that after you buy, if you share our electric bike with your friends, you will get a corresponding proportion of the commission after your friend buys it. ${color}[#c02121](The more people you share, the more you will get the commission higher.)

Please follow the steps below： || ${color}[#d30d0d](1. Open our affiliate website and login:) https://freegousa.goaffpro.com/?ref=L5dT5Iwy Freego Affiliate Marketing

|| ${color}[#d30d0d](2. You will get your share link, copy it and share it with your friends. You can share to your friends via Facebook, Twitter, WhatsApp, etc.)

|| ${color}[#d30d0d](3. Please contact our staff after sharing, we will help you register and withdraw commissions.) Contact Details: Call Phone/WhatsApp: +1 (888) 595 9005; Email: hi@freegobikes.com

Question 4

Can my location be dispatched?

Accepted Answer

Sorry, due to regional delivery reasons, our website currently only supports ${color}[#000000](Continental United States + Washington DC), we are temporarily unable to ship to Hawaii and Puerto Rico, please understand.

For customers in Hawaii and Puerto Rico, please provide the location of the Continental United States. After we ship it, you need to pick it up by yourself, sorry for the inconvenience

Also for EU countries, it can be purchased on our European site：https://freegotech.com/

Question 5

Contact Details

Accepted Answer

${color}[#000000](Customer Service:) Call Phone/WhatsApp: +1 (888) 595 9005 You can send SMS Text Messge and leave voice message if possible. Sending videos by Whatsapp will be the best way for troubleshooting solutions.

Call Freego Monday to Friday: 9:30 a.m.–7:30 p.m. Saturday&Sunday: 9:30 a.m.–5:00 p.m.

Contacting Freego via email is highly recommended. We will reply you within 24 hours. Please email us all details including faulty description with pictures and videos. help@freegobikes.com

Connected with Freego by Social media Freego Marketing Team can be found on Facebook, Instagram, Twitter. See below: Facebook Instagram YouTube Twitter

Question 6

What payment methods are supported?

Accepted Answer

The payment methods we support are Paypal, Maestro, MasterCard, Visa cards and Klarna installment payment.

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